Problem to initiate a scan via the webui

MgC's Avatar

MgC

19 Jan, 2014 08:23 PM

Hello,

I am having some problem to initiate scans with the web ui, the scan starts and then directly stop with the folowing error message :

This scan encountered a fatal error and stopped, the detailed report is not available.

do you have any idea in order to fix this ?

Thanks in advance,
Kind Regards,

mgc

  1. Support Staff 1 Posted by Tasos Laskos on 19 Jan, 2014 08:38 PM

    Tasos Laskos's Avatar

    That's strange, that's not a normal scan error, that means that the process suddenly, and from what you say, immediately, died.

    Mind attaching the URL and a JSON export of the profile you used so that I can try and reproduce it?

    Cheers

  2. 2 Posted by MgC on 19 Jan, 2014 09:59 PM

    MgC's Avatar

    it is doing it with every url now, and with the default profile also. I will join the profiles.

    other infos
    I am running it on a Kali Linux, but I had it installed manually, and I think the problems started when I tried to remove the manual install to install the .deb package

    the normal scans are still working nicely, it is only the scan via the web-ui that are not working

  3. Support Staff 3 Posted by Tasos Laskos on 19 Jan, 2014 10:30 PM

    Tasos Laskos's Avatar

    I'm sorry, I can't support anything other than the packages I've prepared myself. Since this issue is caused by some kind of packaging error, I suggest you either go back to using the official packages or contact the Kali maintainers.

    Cheers

  4. Tasos Laskos closed this discussion on 19 Jan, 2014 10:30 PM.

  5. MgC re-opened this discussion on 19 Jan, 2014 10:46 PM

  6. 4 Posted by MgC on 19 Jan, 2014 10:46 PM

    MgC's Avatar

    no problem, thanks for your help.
    btw: I did try to reinstall the initial package and having the error also, I really have no idea of what is causing it even with the new reinstalled package

  7. Support Staff 5 Posted by Tasos Laskos on 19 Jan, 2014 10:48 PM

    Tasos Laskos's Avatar

    No worries man.

    Although, when you say "installed" what do you mean? You just extracted and ran the executables under bin/, right?

  8. 6 Posted by MgC on 19 Jan, 2014 10:59 PM

    MgC's Avatar

    yes

  9. Support Staff 7 Posted by Tasos Laskos on 19 Jan, 2014 11:02 PM

    Tasos Laskos's Avatar

    Is there any way you can retry with a clean version of Kali?

  10. 8 Posted by MgC on 19 Jan, 2014 11:11 PM

    MgC's Avatar

    I will try that,
    thanks for your help and quick reply ;)

  11. Support Staff 9 Posted by Tasos Laskos on 20 Jan, 2014 12:54 AM

    Tasos Laskos's Avatar

    No problem. I'll leave this open until I hear from you regarding the outcome.

    Cheers

  12. Support Staff 10 Posted by Tasos Laskos on 12 Apr, 2014 12:24 AM

    Tasos Laskos's Avatar

    I'm assuming you got this sorted, closing this.

  13. Tasos Laskos closed this discussion on 12 Apr, 2014 12:24 AM.

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