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There was an error when scanning

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Zero

12 May, 2016 07:44 AM

Hi Tasos,
Could you please help me on the error message? I don't know how to fix it!
Please help, thank you!

1. Support Staff 1 Posted by Tasos Laskos on 12 May, 2016 07:47 AM

   

   Can you please provide me with the full error please?

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2. 2 Posted by Zero on 12 May, 2016 07:55 AM

   

   I have tried to upload the file, can you find it?

   • errors.txt 19.8 KB
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3. Support Staff 3 Posted by Tasos Laskos on 12 May, 2016 08:02 AM

   

   I see it now.
   Can you retry with the nightlies and see if you get the same issue please?

   Cheers

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4. 4 Posted by Zero on 12 May, 2016 08:07 AM

   

   That's great.I'll try first.
   Many thanks!

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5. 5 Posted by Zero on 13 May, 2016 02:36 AM

   

   Hello Tasos,
   I have updated the nightlies and try to scan the same site again.
   The attach is the new error file.
   Please help to check.
   Thanks!

   • Error0513.txt 6.91 KB
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6. Support Staff 6 Posted by Tasos Laskos on 13 May, 2016 05:55 AM

   

   OK so the previous issue was fixed.
   The current errors are just HTTP timeouts not bugs in Arachi, they can occur from time to time.
   You can run a scan against those 2 pages that timed-out if you believe that they include functionality not present in all the other pages which were successfully tested.

   Cheers

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7. 7 Posted by Zero on 13 May, 2016 07:08 AM

   

   I see.
   But it still keep scanning and never stop by itself.
   It has been running over 20 hours.
   I think it's abnormal.
   How can I deal with this?

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8. Support Staff 8 Posted by Tasos Laskos on 13 May, 2016 07:11 AM

   

   Judging by the time-outs in the logfile I'd say that the server is slow to respond, Arachni can't help with that.
   However, you can try to optimize your configuration to make the scan more efficient: http://support.arachni-scanner.com/kb/general-use/optimizing-for-fa...

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9. 9 Posted by Zero on 13 May, 2016 07:55 AM

   

   Got it. I'll try it.
   Thanks for your recommendation.

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10. Support Staff 10 Posted by Tasos Laskos on 13 May, 2016 07:55 AM

    

    No problem.

    Cheers

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11. Tasos Laskos closed this discussion on 13 May, 2016 07:55 AM.