Report generation failure

Bob's Avatar

Bob

17 Jul, 2015 01:54 PM

When my scans finish, I receive a message about "The full report for this scan could not be retrieved due to an unknown error. "

The arachni_web process output contains:

[2015-07-16T19:47:21.734372 #26795] INFO -- Call: service.native_progress [127.0.0.1] [2015-07-16T19:47:26.750593 #26795] INFO -- Call: service.native_progress [127.0.0.1] [2015-07-16T19:47:31.769313 #26795] INFO -- Call: service.native_progress [127.0.0.1] [2015-07-16T19:47:32.179880 #26795] INFO -- Call: service.native_abort_and_report [127.0.0.1] [2015-07-16T19:47:34.652667 #26795] INFO -- Call: service.shutdown [127.0.0.1] [2015-07-16T19:47:35.019893 #26795] INFO -- System: Shutting down in 2 seconds...

The production.log error messages are attached.

I'm running it on an Ubuntu 14.04 default install with all updates run.
Linux ubuntu 3.13.0-34-generic #60-Ubuntu SMP Wed Aug 13 15:45:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

I'm using PostgreSQL as my database.
psql (PostgreSQL) 9.4.4

The scan is using the Default profile against http://www.webscantest.com with no authentication configured.

Thanks,
Bob

  1. Support Staff 1 Posted by Tasos Laskos on 17 Jul, 2015 05:10 PM

    Tasos Laskos's Avatar

    This was a bug in one of the dependencies of the previous version, could you please download the newest version and retry?

    Cheers

  2. Tasos Laskos closed this discussion on 24 Jul, 2015 11:36 PM.

  3. Bob re-opened this discussion on 04 Sep, 2015 07:33 PM

  4. 2 Posted by Bob on 04 Sep, 2015 07:33 PM

    Bob's Avatar

    I am still getting the same behavior. Same system, same setup, using Arachni v1.2.1 - WebUI v0.5.7.1.

    Not trying anything fancy, just a Default profile against http://webscantest.com

    I do get a list of Issues on the Scan page after it completes, but no report.

    Thanks,
    Bob

  5. Support Staff 3 Posted by Tasos Laskos on 04 Sep, 2015 07:35 PM

    Tasos Laskos's Avatar

    Can you show me the log please?

  6. 4 Posted by Bob on 04 Sep, 2015 11:18 PM

    Bob's Avatar

    Log attached.

  7. Support Staff 5 Posted by Tasos Laskos on 04 Sep, 2015 11:20 PM

    Tasos Laskos's Avatar

    Thank you, I'll have another look at it, maybe I missed a field or something.

  8. Support Staff 6 Posted by Tasos Laskos on 05 Sep, 2015 11:19 PM

    Tasos Laskos's Avatar

    Can you please try the nightlies?
    They should take care of that bug.

    Feel free to re-open if you come across any issues.

    Cheers

  9. Tasos Laskos closed this discussion on 05 Sep, 2015 11:19 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac